Support
Contact ShadowPilot
Questions about setup, billing, your subscription, or a technical issue? Send us a message and we will get back to you by email.
Before you write
Questions about setup, billing, your subscription, or a technical issue? Send us a message and we will get back to you by email.
Email
Response time
Within 48 hours, usually sooner
Refund requests
Must be sent within 24 hours of the charge with video evidence. See the Refund Policy.
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